PT Bank Jago Tbk (ARTO) reported strong business growth in the first half of 2025, reaching 17.2 million total customers. This figure includes 13.7 million active users of its Jago and Jago Syariah applications, reflecting an increase of over 3 million users compared to the previous year. The customer expansion underpins Bank Jago’s optimistic outlook for sustained growth in the second half of 2025.
51% Increase in Deposits (DPK) Reflects Strong Market Confidence
Bank Jago’s funding or Dana Pihak Ketiga (DPK) reached Rp 22.4 trillion by June 2025, marking a 51% rise from Rp 14.8 trillion in June 2024. This substantial growth in deposits signals heightened customer trust and market confidence in the bank’s offerings and financial health.
Loan Portfolio Expands 37%, Supported by Prudent Risk Management
The bank recorded Rp 21.4 trillion in outstanding loans by mid-2025, a 37% increase from Rp 15.7 trillion at the same time last year. Throughout its credit distribution, Bank Jago prioritized careful risk management, as shown by a low gross non-performing loan (NPL) ratio of 0.3%, well below the national banking average.
Strategic Partnerships and Digital Innovation Drive Sustainable Growth
Supranoto Prajogo, Bank Jago’s Director, stated, “We believe sustainable growth can be achieved if the products and services we offer truly add value to our customers.” The bank’s strategy includes collaboration with various partners, such as digital ecosystems, financing companies, and other financial institutions, to enhance credit distribution.
Bank Jago also addresses the significant financing needs of its customers by offering app-based direct loans, aiming to simplify access to credit. The bank has enhanced its digital platform with innovative features, such as “Kantong” (Pockets) that help customers allocate funds into different categories like saving, transacting, investing, and borrowing.
Empowering Financial Literacy and Access Through Digital Solutions
Since 2020, Bank Jago has built its capacity to facilitate easier money management through its app. In 2025, it introduced new features like “Kantong Valuta Asing,” allowing customers to save and transact in foreign currency, and the Digital Pro Card, a Visa debit card supporting entrepreneurs.
The bank also launched collaborations like GoPay Deposito by Jago and instant fund account services for brokerage partners, including Bibit and Stockbit. Supranoto emphasized, “Bank Jago wants to help people place their money according to their goals and simplify managing those funds with the Jago app.” This focus underlines the bank’s commitment to delivering relevant, user-friendly digital financial solutions to the Indonesian public.
PHOTO: BANK JAGO
This article was created with AI assistance.
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