DANA, a leading fintech platform in Indonesia, has earned the prestigious “Best in Future of Trust” award for its outstanding digital security feature, DANA Protection, at the IDC Future Enterprise Awards 2024 in Singapore. This recognition highlights DANA’s continuous efforts in enhancing its digital security solutions and establishing trust in an increasingly complex online environment. The IDC Future Enterprise Awards are one of the most respected accolades in the Asia-Pacific region, honoring companies that demonstrate exceptional digital transformation and use technology to advance their business models.

As cybersecurity threats in Indonesia intensify, DANA has been proactive in developing features that enhance user protection. DANA Protection has become a cornerstone of the platform, providing users with a sense of security and confidence when conducting digital transactions. In 2023, DANA reported a user satisfaction rate of 79.80%, with over 85% of users willing to recommend the platform to others. The success of DANA Protection is reflected in a significant 70% decrease in account hacking attempts, illustrating its effectiveness in safeguarding users.

DANA Protection offers an array of innovative security tools designed to ensure that users can conduct financial transactions with peace of mind. Among its key features are account activity notifications, security advice, a scam checker, and smart friction. The scam checker allows users to verify suspicious contacts or links, while smart friction provides additional cautionary steps before proceeding with a transaction, helping to prevent hasty decisions. These tools are aimed at keeping users informed, secure, and aware of potential risks in the digital space.

Cary Piantono, Chief Risk Officer of DANA Indonesia, emphasized the importance of security in the fintech industry, especially with the large user base DANA serves. “As a platform serving hundreds of millions of users, it’s our responsibility to ensure their access to financial services remains safe and protected. Through innovative and technology-driven strategies, DANA is committed to providing secure and seamless financial services,” said Piantono. The company views its security efforts, including DANA Protection, as an essential part of its mission to foster a cashless society in Indonesia, where users can trust their digital transactions.

Launched in 2018, DANA Protection initially offered a simple refund guarantee in case of fraud. However, over time, the feature has evolved into a comprehensive security solution that addresses a wide range of cybersecurity risks. Today, DANA Protection helps mitigate the growing threat of digital fraud, providing users with protection during various online activities, from online shopping to peer-to-peer money transfers. With the increasing complexity of digital scams, DANA's commitment to protecting users is more important than ever.

The recognition at the IDC Future Enterprise Awards 2024 marks a significant milestone for DANA. Out of over 6,000 nominated companies, DANA was selected as one of the top 600 firms that demonstrated excellence in innovation and security. This accolade is a testament to DANA’s continuous efforts to develop a secure, inclusive, and trustworthy digital ecosystem. As the fintech industry in Indonesia grows, DANA’s commitment to cybersecurity will continue to play a pivotal role in ensuring users feel safe while navigating the digital financial landscape.