Loading...
AI

Agentic AI: How Indonesia’s Leading Companies Are Transforming Workflows with Digital Partners

21 Aug, 2025
Agentic AI: How Indonesia’s Leading Companies Are Transforming Workflows with Digital Partners

Agentic artificial intelligence (AI) represents an evolution from traditional generative AI by acting as an autonomous system that can take initiative, learn independently, and make decisions. It is no longer just a tool but a strategic partner in managing company workflows.

Research from Cloudera indicates a rapid adoption trend, with 57% of companies implementing agentic AI in the last two years and 96% planning to expand its use in the coming 12 months.

Agentic AI Adoption Gains Momentum Across Indonesian Industries

In Indonesia, agentic AI is increasingly adopted as a “digital coworker” in sectors including retail, finance, manufacturing, and telecommunications. These AI agents assist in real-time pricing decisions, fraud detection, production quality monitoring, and network service management.

This progress was showcased during the Metrodata Solution Day (MSD) 2025, held at Shangri-La Jakarta on August 20. The event, organized by PT Metrodata Electronics Tbk (MTDL), highlighted the theme “The Rise of Agentic AI: Balancing Innovation with Security and Governance.” This theme reflects the transition of AI from passive information providers to active entities capable of autonomous decision-making and execution.

Commitment to Ethical AI Governance and Long-Term Impact

Susanto Djaja, President Director of Metrodata Electronics, stressed the importance of responsible AI use:

“The use of AI should be carried out with integrity, responsibility, and a long-term commitment to produce sustainable positive impacts. Metrodata Solution Day is designed as a strategic forum to broaden understanding—not only about technology but also governance that strengthens trust and long-term relevance.”

Industry Leaders Stress Collaboration and Operational Benefits

Vony Tjiu, Country Manager Indonesia of Red Hat, emphasized ongoing collaboration:

“As AI systems, especially agentic AI, become increasingly autonomous, Red Hat and partners remain committed to accelerating AI development and deployment. Our collaboration with Metrodata helps deliver real value to customers adopting AI capabilities across various models, accelerators, and cloud services.”

Sherlie Karnidta, Country Manager Cloudera Indonesia, described agentic AI’s practical impact:

“We see companies operating hundreds of models in production, all requiring precise, well-managed data to achieve better results. In 2025, AI agents will become central, building momentum from generative AI but with greater operational impact.”

Jemmy Ang, Regional Director of Confluent Indonesia, highlighted the importance of infrastructure and governance:

“With strong AI governance frameworks and reliable technical infrastructure, our partnership can accelerate digitalization initiatives nationally and within businesses, contributing to Indonesia’s ambition to become Southeast Asia’s leading digital economy.”



PHOTO: INFOBANKNEWS/METRODATA

This article was created with AI assistance.

Read More

Please log in to post a comment.

Leave a Comment

Your email address will not be published. Required fields are marked *

1 2 3 4 5