Digital scam and spam threats in Indonesia have escalated alarmingly, with 65% of Indonesians encountering fraud attempts weekly, including phishing texts, fake job offers, and investment scams.

Responding to this urgent need, Indosat Ooredoo Hutchison, through its IM3 brand, has introduced SATSPAM (Anti-Scam and Spam Unit), an AI-powered automatic protection integrated directly into the IM3 mobile network.

The launch featured a public parade at Jakarta’s Car Free Day, supported by media figure Najwa Shihab, promoting the #NomorModusNoMore campaign to educate the public about digital fraud and present SATSPAM as an automatic defense tool.

Real-Time Automated Defense Against Spam and Scam Calls

Unlike other security features that require manual setup or additional apps, SATSPAM activates automatically for all IM3 users with active data packages.

It operates in real-time within the network to detect, filter, and warn users about suspicious calls and messages from unknown numbers.

This proactive system prevents users from engaging with potential scams. Additionally, users can report suspicious numbers via the myIM3 app, helping to strengthen the protective network.

This innovation underscores IM3’s role as a pioneer in establishing new digital security standards in Indonesia’s telecom sector.

Two Levels of SATSPAM Protection to Suit Every User

IM3 offers SATSPAM in two tiers:

• SATSPAM BASIC: Automatically enabled for all prepaid IM3 users with active data packages. This basic protection detects suspicious calls and SMS, available with a starter pack priced at IDR 35,000.
• SATSPAM+: Designed for customers requiring advanced security, this tier identifies spam, scam, and trusted calls, enabling quicker, safer user decisions. Available for prepaid users with at least IDR 50,000 internet packages and IM3 Platinum postpaid customers, it requires permission via the myIM3 app. SATSPAM+ also scans SMS for harmful links in real-time and sends weekly reports through the app for comprehensive, user-friendly protection.

Industry Leaders and Public Figures Back the Fight Against Digital Fraud

Bilal Kazmi, Director & Chief Commercial Officer of Indosat Ooredoo Hutchison, said, “Through SATSPAM, IM3 proactively delivers a safer digital experience against scam and spam threats for Indonesians as part of AIvolusi5G, a secure, intelligent network combining advanced AI and Indosat’s responsive 5G infrastructure.”

He emphasized that digital safety is a universal right and that technology must protect users, not just connect them.

Najwa Shihab, a senior journalist and public figure, highlighted the severity of digital fraud, noting that 64% of victims face disturbances through calls or messages and that losses reached IDR 476 billion in just three months.

She applauded IM3’s SATSPAM as a vital, inclusive step towards digital literacy and security for all Indonesians.

Building Indonesia’s Digital Resilience Through AI and 5G Integration

With SATSPAM, IM3 exemplifies how AI and 5G technology can build national digital resilience, offering seamless, automatic protection to users.

Activating a simple IM3 starter pack with 3GB data at IDR 35,000 or opting for higher-tier packages grants users strong protection without additional installation. 

PHOTO: INDOSAT OOREDOO HUTCHISON

This article was created with AI assistance.