Smartcom, a leading provider of push-to-talk (PTT) solutions based in Singapore, has officially begun operations in Indonesia. With a focus on offering advanced communication systems, Smartcom aims to serve industries that require reliable and secure communication solutions in Indonesia.

Addressing Indonesia's Communication Challenges in High-Risk Sectors

Indonesia’s vast geography presents unique communication challenges, especially for large-scale and high-risk industries. The growing demand for more secure and effective communication solutions is met by Smartcom’s push-to-talk technology.

These solutions are specifically designed for sectors like energy, transportation, and safety, providing enhanced reliability compared to conventional radio systems.

Smartcom’s Mission-Critical Communication Systems for Indonesia

Imran Jaffar, the Director of Smartcom Indonesia, emphasized the importance of their technology for mission-critical operations.

"Given the operational complexity and increasing security requirements in Indonesia’s industrial sectors, Smartcom’s operator-grade technology provides a robust communication backbone for critical operations," he said on April 29, 2025.

Smartcom’s solutions include smartphones and tablets equipped with barcode scanners and GPS tracking. The devices combine ATEX-certified rugged hardware with TASSTA software, certified by ETSI/3GPP, ensuring reliable communication across various networks in Indonesia.

Smartcom’s Vision for Product Development and Expansion

Smartcom is focusing on enhancing its products for the Indonesian market. The company plans to introduce real-time GPS tracking for workforce management, video push features for equipment inspections, and drone integration for monitoring hazardous areas. These innovations aim to improve communication in industries like mining and port logistics.

Additionally, Smartcom is already providing services to organizations like KAI (Indonesian Railways) and the Traffic Corps. The company is also negotiating with other strategic local businesses and targets 10,000 users in Indonesia within 12 months, with plans to expand to Malaysia and Vietnam by 2026.

PHOTO: INDOTELKO.COM

This article was created with AI assistance.