In a significant move to enhance healthcare delivery, InterSystems and EMC Healthcare have expanded their strategic partnership to revolutionize patient care in Indonesia. This collaboration focuses on digitalizing medical records, improving operational efficiency, and ensuring compliance with national health data standards.​

Digital Transformation with TrakCare

EMC Healthcare, a subsidiary of EMTEK Group, has implemented InterSystems TrakCare®, a unified healthcare information system, across its network of eight hospitals. This centralized electronic medical record (EMR) system replaces traditional paper-based processes, allowing authorized clinicians instant and secure access to patient information. The hospitals involved in this digital transformation include:​

• Alam Sutera Hospital​
• EMC Tangerang Hospital​
• Grha Kedoya Hospital​
• EMC Pulomas Hospital​
• EMC Sentul Hospital​
• EMC Cikarang Hospital​
• EMC Pekayon Hospital​
• EMC Cibitung Hospital​

The rapid deployment of TrakCare across these facilities, with seven hospitals going live within 18 months of the first deployment, underscores EMC Healthcare's commitment to enhancing patient care through technology.

Enhancing Patient Safety and Efficiency

The integration of TrakCare has led to significant improvements in patient safety and operational efficiency. By centralizing data across departments, the system reduces potential errors and delays. Features such as barcode identification for patients and medications, clinical decision support alerts, and automated vital signs recording contribute to safer and more efficient care delivery. ​

Compliance with National Health Initiatives

EMC Healthcare's digital transformation aligns with Indonesia's national health initiatives, particularly the SATUSEHAT (One Health) platform. TrakCare ensures compliance by seamlessly integrating with SATUSEHAT, facilitating the standardized exchange of health data using the HL7® FHIR® health data sharing standard. This interoperability enhances the quality and continuity of care across the nation's healthcare system. ​

Improved Patient Experience

Patients at EMC Healthcare facilities now benefit from a fully digitalized journey. Services such as appointment scheduling via WhatsApp, real-time access to doctor availability, and streamlined registration processes have been implemented. These advancements not only enhance convenience but also contribute to more efficient hospital operations.

Future Prospects and Industry Impact

The partnership between InterSystems and EMC Healthcare sets a precedent for digital transformation in Indonesia's healthcare sector. By leveraging advanced technologies and unified information systems, healthcare providers can deliver higher-quality care, improve patient outcomes, and operate more efficiently. This collaboration serves as a model for other institutions aiming to modernize their services and align with national health data initiatives.