TelkomGroup is providing free internet access and emergency communication support at several evacuation sites for communities affected by the earthquake in East Nusa Tenggara (NTT). (17/08)

The support includes free WiFi, SIMPATI starter cards, data vouchers, an emergency package for Telkomsel customers and a 24-hour disaster response hotline.

The services are intended to help residents stay connected with their families and access information during the emergency response and recovery period.

Telkom Network Director Nanang Hendarno said, “In a disaster situation, the need to stay connected becomes increasingly important, both for the community to communicate with their families and for us as officers and parties involved in carrying out the handling in the field. Therefore, TelkomGroup provides various connectivity support at strategic points and ensures that the community continues to have reliable access to communication.”

Telkomsel Establishes Disaster Posts in Maumere and Flores

Telkomsel Disaster Preparedness Posts have been established at Gelora Samador Maumere, GraPARI Maumere and Telkomsel Authorized Partner (TAP) Rajawali Maumere.

Posts in Mbay Nagekeo, TAP Borong and TAP Ruteng, as well as Telkom Regional Office facilities in Flores and surrounding areas, are being prepared to provide wider support for the community.

Free 200 Mbps Internet Available at Evacuation Post

At the Gelora Samador Maumere post, Telkomsel is providing free IndiHome service with a speed of 200 Mbps and Mesh WiFi. The connection can be used for various needs at the evacuation site.

The Sikka Police Resort has used the connection to provide entertainment for children by showing films at the evacuation post.

TelkomGroup Provides SIMPATI Cards and Rp1 Emergency Package

TelkomGroup is also providing SIMPATI starter cards and data vouchers for people who need communication support.

Telkomsel customers can activate an Emergency Package priced at Rp1. The package provides 3GB of data, 1,000 SMS messages and 300 minutes of calls, with a validity period of seven days.

The package can be activated through 88820#. These services support residents and customers in communicating with their families and obtaining information during the emergency response and recovery period.

24-Hour Hotline Offers Updates on Disaster Response

TelkomGroup's Disaster Response Hotline at 0800-111-9000 is available 24 hours a day and can be accessed free of charge.

The hotline provides information and updates about service conditions and disaster response efforts in the field.

TelkomGroup will continue to provide support during the recovery period according to needs on the ground. The company will also monitor infrastructure conditions and accelerate service repairs to help ensure digital connectivity returns to optimal levels.

PHOTO: TELKOM INDONESIA

This article was created with AI assistance.

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