Alfamart, one of Indonesia’s leading retail chains, continues to expand its network, serving millions of customers from major cities to remote areas. With thousands of outlets and employees, the company is committed to delivering modern retail access across the nation.

Despite its growth, Alfamart faces challenges in reaching underserved regions. Infrastructure limitations, distribution hurdles, and operational productivity often slow the company’s expansion and can affect the customer experience.

SD-WAN and IoT Connectivity Improve Operational Efficiency

To overcome these challenges, Alfamart partnered with Indosat Business, deploying digital solutions such as SD-WAN and IoT connectivity. These technologies provide stable network support and more reliable payment systems, allowing operations at thousands of stores to become more efficient. Operational costs are reduced, transaction downtime is minimized, and customer experiences improve significantly.

Collaboration with Indosat Business Expands AI Opportunities

Alfamart views its partnership with Indosat Business as more than just connectivity support. The collaboration also opens opportunities for additional services that enhance business growth. The company places strong emphasis on utilizing Artificial Intelligence (AI) to boost efficiency and innovation. With Indosat’s infrastructure in place, Alfamart can implement AI-based services, including Vision AI and other technologies, strengthening the retail ecosystem while accelerating growth in the digital era.

PHOTO: IOH

This article was created with AI assistance.