The Financial Transaction Reports and Analysis Center (PPATK) completed its phased analysis of dormant bank accounts on July 31, 2025, after starting the process on May 15, 2025.

The analysis covers 122 million dormant accounts temporarily suspended from transactions.

PPATK created a risk map categorizing these accounts by risk level, without revealing confidential individual information.

This risk mapping was developed collaboratively with banks and will serve as a reference for regulators and financial institutions to protect customer interests.

Mitigating Risks and Protecting Account Holders

To prevent misuse of dormant accounts, PPATK has urged banks to update customer information proactively through direct contact, either face-to-face or online.

This reactivation process is part of the Know Your Customer (KYC) procedures.

Since May 2025, PPATK has instructed banks to lift the temporary suspension on dormant accounts following proper procedures. Over 100 million dormant accounts, about 90%, have been reactivated.

Most of these accounts had been inactive for 5 to 35 years. Reactivation is managed by banks according to their internal policies.

Empowering Customers to Secure Their Accounts

PPATK expects that, after customer data updating, dormant accounts will be free from activities like account sales, hacking, misuse, and irregularities.

These issues risk harming legitimate account holders and the national economy.

“The PPATK process is complete. Reactivation mechanisms now fully rest with each bank according to their internal policies. We continue to encourage faster services while ensuring reactivated accounts are safe from misuse,” said PPATK Head Ivan Yustiavandana.

PHOTO: FREEPIK

This article was created with AI assistance.