In 2025, Indonesia’s aviation and tourism sectors are showing significant recovery after the severe impact of the COVID-19 pandemic.

Tourism is expected to contribute around 4.6% to the national GDP and generate up to USD 22.1 billion in foreign exchange.

The government targets 14.6 to 16 million foreign visitors, while trends like cultural immersion, health and wellness tourism, and eco-tourism continue to rise.

Despite this optimism, companies in these sectors face operational efficiency challenges, particularly in procurement.

These inefficiencies directly affect competitiveness and profitability in the long term.

PaDi UMKM, a digital marketplace by PT Telkom Indonesia, offers a solution by enabling companies to integrate their existing procurement systems with the platform.

This digital integration promotes business efficiency and broadens opportunities for MSMEs to participate in aviation and tourism supply chains.

Procurement Challenges in Aviation and Tourism Before Digitalization

In aviation, airlines struggle with procuring daily operational needs, making them vulnerable to disruptions in global supply chains.

Traditional procurement processes, often not fully digitalized, lead to lengthy bureaucracy, delays, and risks of non-transparent practices.

Tourism operators such as hotels and destination managers, especially in remote locations, face difficulties ensuring steady logistical supplies.

These areas often depend on local suppliers with limited capacity, causing supply chain disruptions.

Digital Procurement Solutions Provided by PaDi UMKM

The lack of integration between procurement systems causes mismatches between supply and demand, which can affect service quality in tourism.

Modernizing procurement with e-procurement platforms like PaDi UMKM is crucial to improving efficiency and sustaining operations.

InJourney, a company in the aviation sector, successfully integrated its procurement system with PaDi UMKM to meet operational needs efficiently.

Head of Procurement, Robby Saputra, said, “The integration of our procurement system with the PaDi UMKM platform shows our seriousness in supporting procurement digitalization. This step is also an effort to improve business efficiency and open wider opportunities for MSMEs to directly participate in the aviation supply chain”.

Previously, InJourney’s procurement involved contacting or visiting suppliers and managing procurement documents manually, which was time-consuming.

After adopting PaDi UMKM, “Now, we just click on PaDi UMKM. Our transaction processes have become much faster, especially with the Tender Kilat feature,” Robby added.

Transparency and Support for Local MSMEs through PaDi UMKM

PaDi UMKM also simplifies vendor selection and automatically generates administrative reports.

Robby noted, “Using PaDi, which is simple, provides ease of access and transactions. With PaDi UMKM, we can ensure that our procurement of goods and services is more transparent, faster, and supports local economic growth”.

PHOTO: FREEPIK

This article was created with AI assistance.