PT GoTo Gojek Tokopedia Tbk (GoTo), Indonesia’s largest digital ecosystem, has honored over 40,000 Gojek and GoPay partners through its sixth annual Mitra Juara Gojek & GoPay awards.

This year’s event, held at Indonesia Arena, was the largest in the program’s history and included first-time recognition for thousands of GoPay Merchant App users and MOKA merchants.

“This is more than just an award,” said GoTo CEO Patrick Walujo.

“Mitra Juara Gojek & GoPay serves as a reminder that driver-partners and merchants are key to GoTo’s shared success, playing a vital role in advancing Indonesia’s economy”.

Supporting Partner Welfare Through Income Growth and Business Tools

In 2024, GoTo supported more than 3 million driver-partners and over 5.3 million merchants.

In 2023 alone, its partner ecosystem contributed between IDR 259.6 trillion and IDR 392 trillion to Indonesia’s GDP.

From 2015 to 2023, GoTo’s impact also contributed to reducing Indonesia’s national unemployment rate by 8.25% annually.

To help partners increase their income, GoTo offers several initiatives:

• Programs to maintain strong consumer demand
• The Swadaya Program, which provides subsidies for operational needs
• Eid bonuses for driver-partners during religious holidays
• Financial services through the GoPay Merchant App and MOKA point-of-sale system, aimed at improving efficiency and enabling digital transactions for workers and MSMEs

Delivering Protection Through Education, Safety Features, and Insurance Access

GoTo has taken steps to protect its partners through a range of initiatives.

These include Gojek Scholarships for over 80 children of driver-partners and a dedicated Partner Service Center for emergencies.

Over 200,000 partners now actively participate in BPJS Ketenagakerjaan, Indonesia’s national employment social security program.

GoPay also introduced GoPay Spiker, a device that provides real-time voice alerts for successful QRIS payments, reducing risks related to fraud and unconfirmed transactions.

Partner Engagement Through Community Networks and Feedback Platforms

GoTo continues to strengthen engagement with its partner community. Through more than 20,000 Kopdar sessions, the company has reached over 687,000 driver-partners to collect feedback and share aspirations.

Initiatives such as the Gojek Merah Putih Family and GoFood Partner Community (KOMPAG) promote business networking and support. KOMPAG now includes 200,000 GoFood business partners.

In response to feedback, GoTo developed a flexible disbursement feature on the GoPay Merchant App to help MSMEs manage cash flow more effectively.

Recognizing Top Performers Across Indonesia’s Digital Ecosystem

This year, the awards included:

• 30 top-performing partners across Gojek, GoFood, and GoPay
• 14 awards for outstanding partner communities
• Over 40,000 additional recognitions for driver-partners and merchants

Top-performing partners received precious metals, while outstanding communities were granted assistance funds.

Selected merchants were awarded business capital support, and top driver-partners received electric motorcycles from MAKA Motors.

These motorcycles reflect MAKA Motors’ support for improving efficiency and well-being among Gojek driver-partners.

The awards concluded with a full-day festival at Indonesia Arena, featuring live performances and offerings from GoFood and GoPay merchants.

Attendance was free for all participating driver-partners and merchants.

GoTo will promote the winners through various platforms, including the Gojek app via “Champion Partner” badges, social media campaigns, and physical displays in vehicles and storefronts.

PHOTO: EMITENNEWS

This article was created with AI assistance.