PT Telkom Indonesia (Persero) Tbk (Telkom) has signed a Memorandum of Understanding (MoU) with Zoom Communications, Inc. (Zoom), forming a strategic partnership to introduce AI-powered communication and collaboration solutions for the business-to-business (B2B) market in Indonesia (26/5).

The signing ceremony took place at Telkom Landmark Tower (TLT) in Jakarta on May 22. It was attended by Honesti Basyir, Director of Group Business Development Telkom, and Ka Yee Chan, Head of Zoom for Indonesia, Malaysia, the Philippines, and Vietnam.

AI Technology to Support Digital Collaboration

This collaboration marks the beginning of a joint initiative to offer technology-driven communication solutions supported by Artificial Intelligence (AI).

It aims to enhance Telkom’s digital capabilities in the B2B and enterprise segments through Zoom’s AI-based platform.

"Today’s collaboration forms the foundation for a better future. We are optimistic that, in the long term, this partnership will bring significant added value not only for Telkom and Zoom, but also for Indonesia’s broader digital ecosystem," said Honesti Basyir.

Ka Yee Chan stated, "We are very enthusiastic to collaborate with Telkom to empower businesses through innovative AI technology that supports their future growth. By combining our strengths in working with various industries and Telkom’s strong digital capabilities and presence in the local industry, we aim to deliver an AI-driven platform that helps Indonesian companies boost productivity, enhance customer experience, and support business success".

Metranet to Drive Implementation in Target Segments

Metranet, a Telkom subsidiary focused on digital solutions, will support the implementation of this collaboration.

Its role includes integrating Zoom’s services and extending their reach to Telkom’s primary B2B targets.

The MoU signifies a mutual commitment between Telkom and Zoom to continue innovating and providing leading-edge communication and collaboration services.

This initiative is positioned to support the evolving needs of modern digital communication in Indonesia.

PHOTO: TELKOM

This article was created with AI assistance.