Bank Mandiri has reinforced its position in the Indonesian banking sector by winning a prestigious accolade at the 25th Best Trade Provider awards hosted by Global Finance. The bank was awarded Best Trade Finance Provider in Indonesia, highlighting its leadership and consistent commitment to innovation in trade finance services.

Global Recognition from The Asset for Digital Innovation

At The Asset Triple A – Digital Awards, Bank Mandiri received two major recognitions: Digital Bank of the Year and Best Corporate Payment Project. These awards further validate the bank’s strong focus on digitalization. Timothy Utama, Director of Information Technology at Bank Mandiri, stated, “These awards are a clear reflection of our commitment to deliver innovative and efficient digital solutions, particularly in trade finance and digital transactions.”

Kopra by Mandiri: A Game Changer in Corporate Digital Services

As demand for integrated digital financial services increases, Bank Mandiri has developed Kopra by Mandiri to support corporate clients. The platform allows for comprehensive management of trade finance transactions, including issuing and receiving Letters of Credit (L/C), Domestic Documentary Credit (SKBDN), Standby Letters of Credit (SBLC), and bank guarantees, along with document verification.

Clients can verify the authenticity of Trade Finance documents by scanning a QR code on the bank guarantee, which reveals related transaction details. The platform also enables online access to trade finance funding, enhancing transaction speed, security, and efficiency.

Driving Business Growth Through Beyond Lending Strategy

Bank Mandiri continues to enhance its services through a beyond lending approach. Timothy explained, “We are continuously improving services to provide a seamless transaction experience for wholesale clients. Through digital transformation, we offer the best solutions to support our clients' business needs.” In 2024, Kopra by Mandiri processed IDR 22,700 trillion in transactions, with a 17% YoY increase in volume and 1.3 billion transactions, growing 21% YoY in frequency.

Livin’ by Mandiri Records Strong Growth in Retail Digital Banking

Bank Mandiri is also advancing digital banking for retail customers through Livin’ by Mandiri, a SuperApp enriched with features such as Livin’ Auto, Livin’ Investasi, and Livin’ Loyalty. By the end of 2024, the app had reached 29.3 million users and facilitated 3.9 billion transactions, marking a 38% annual growth.

These transactions contributed to a 6.20% YoY growth in fee-based income, amounting to IDR 2.62 trillion. “These achievements result from the hard work and synergy of the entire Bank Mandiri team and the trust of our customers. We will continue to innovate and deliver services that meet their needs,” Timothy said.

PHOTO: MNC MEDIA

This article was created with AI assistance.