Bank Mandiri recorded a 19.6% year-on-year (YoY) increase in net profit, reaching Rp46.5 trillion on a bank-only basis as of October 2026 (06/11). The performance was supported by quality credit growth and higher transaction-based income.

The bank's credit distribution grew 16.5% YoY to Rp1,635 trillion. Lending focused on productive and resilient sectors, including government, energy and water, logistics, metal processing, and food and beverages.

Indonesia's banking industry continued to support national economic activity as business operations and household consumption sustained economic activity toward the end of 2026.

Banks contributed by providing financing to businesses and individuals while collecting deposits to support credit growth.

Bank Mandiri continued expanding its lending business while maintaining prudent banking practices, improving asset quality, and strengthening funding and transaction services.

Asset Quality Remains Healthy Amid Credit Expansion

Bank Mandiri maintained improvements in its credit portfolio despite continued lending expansion. Its gross non-performing loan (NPL) ratio on a bank-only basis declined to 0.97% in October 2026, compared with 1.02% in October 2025.

The bank's NPL coverage ratio reached 244.5%, while its cost of credit remained at 0.55%.

Bank Mandiri Finance and Strategy Director Novita Widya Anggraini said the bank continued to apply discipline in selecting lending sectors and maintaining financing quality.

“Credit growth is carried out with discipline in selecting sectors and maintaining financing quality. Supported by strong funding and increased customer transaction activity, this approach provides a foundation for consistent performance while supporting economic activities,” Novita said in an official statement on Friday (06/11).

Bank Mandiri also applied an ecosystem-based financing approach to reach businesses throughout their supply chains, from major companies to suppliers, distributors, and micro, small, and medium enterprises (MSMEs).

Through this strategy, corporate financing growth is intended to support broader economic activity, strengthen business capacity, and expand financing access for MSMEs as an important part of Indonesia's national business ecosystem.

Digital Banking Supports Deposit and Fee-Based Income Growth

Digital transaction services have become an important growth driver for Bank Mandiri through its wholesale and retail platforms, Kopra by Mandiri and Livin' by Mandiri.

These platforms support business operations and customers' daily activities while contributing to the growth of low-cost funds, known as current account savings accounts (CASA), and recurring fee-based income.

In the wholesale segment, Kopra supports corporate cash management and transactions across business ecosystems. Its user base reached 455,000, increasing 48.6% YoY, while transaction frequency grew 8.03% YoY to 1.32 billion.

In the retail segment, registered Livin' users increased 20.4% YoY to 43 million. Transaction frequency reached 4.22 billion, representing 27.8% YoY growth.

The increase in digital transactions supported a 15.1% YoY rise in third-party funds to Rp1,762 trillion.

CASA increased 15.5% YoY to Rp1,265 trillion, accounting for 71.8% of total third-party funds. Current accounts grew 19.3% YoY to Rp679 trillion, while savings deposits increased 11.3% YoY to Rp586 trillion.

Recurring fee-based income also rose 19.8% YoY to Rp17.2 trillion. Commission-based income from Livin' and Kopra increased 40.9% and 21.1% YoY, respectively.

Gold Services and Digital Platforms Expand Customer Access

Bank Mandiri continued developing its gold business as a new growth engine to support transaction-based revenue.

As Indonesia's first conventional bank to obtain a bullion bank license, Bank Mandiri provides digital gold savings services through Livin' by Mandiri. Customers can buy and sell gold through the application and purchase gold through installments using the KSM Emas service.

Customers can also withdraw their gold savings in physical form through Gold ATMs and designated bank branches that provide the service.

The bank has also expanded Livin' to support customers' everyday activities through additional digital services. One example is Livin' Food, which allows customers to find merchants, order food, and make payments through a single application.

During its initial phase, Livin' Food partnered with more than 2,300 merchants, most of which are MSMEs. The service also provides these businesses with access to Bank Mandiri's customer base.

In addition, Livin' Call by Mandiri enables customers to contact the bank's customer service center 24 hours a day through an internet connection without telephone credit charges. The service is available to customers both in Indonesia and abroad.

Novita said the bank would continue developing Livin' and Kopra to serve more customer needs, including business transactions, daily activities, and investment services.

“We continue to develop Livin' and Kopra so that more customer needs can be served, ranging from business transactions and daily necessities to investments. More comprehensive services strengthen customer relationships while reinforcing low-cost funds and sustainable commission-based income,” Novita said.

PHOTO: BANK MANDIRI

This article was created with AI assistance.

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