Indosat Ooredoo Hutchison has been named in the 2025 Fortune Best Companies to Work For Southeast Asia, becoming the only Indonesian telecommunications company to receive the recognition after a strict regional selection process (11/12).

The achievement places Indosat among the leading companies in Southeast Asia and highlights its international recognition as an employer.

Recognition Reflects Human-Centered Digital Transformation

The recognition reflects Indosat’s success in driving human-centered digital transformation, developing AI-native talent, and creating an inclusive workplace that supports employee well-being.

These efforts align with the company’s strategy to strengthen its workforce while supporting long-term organizational growth.

AI Integration Supports Daily Work and Productivity

As part of its transformation into an AI-Native Telco, Indosat integrates artificial intelligence into daily work processes to simplify tasks and increase productivity.

AI is used to improve energy efficiency, assist sales teams in stock management, and provide more personalized career recommendations for employees.

AI Tools, Training, and National-Level Initiatives

Indosat has introduced AI-based solutions for employees, including Administration Assistant Robotic Indosat (ASTRID), a virtual human resources assistant that simplifies administrative processes and provides fast support.

These initiatives are supported by company-wide AI training programs and expanded through broader efforts such as the Indonesia AI Center of Excellence and Sahabat AI, an open-source Indonesian large language model aimed at increasing public access to AI technology.

Inclusive Culture, Employee Wellbeing, and Business Performance

Indosat promotes an inclusive culture where all employees are valued, while targeting greater female leadership amid Indonesia’s female workforce participation rate of 54%.

Employee well-being is supported through health clinics, access to psychologists and mental health services, hobby and sports communities, social activities, competitive compensation, performance incentives, and financial assistance for important life moments. The company also offers more than 400 training programs annually and access to 25,000 online courses.

Vikram Sinha, President Director and Chief Executive Officer of Indosat Ooredoo Hutchison, said, “Building AI-native talent within the organization is not only about preparing the company for the future, but also preparing every employee for their own future. When employees build AI capabilities, they not only accelerate business results but also expand their relevance, open new career paths, and strengthen their readiness for a world of work where human and AI collaboration is the key to success.”

Indosat currently serves more than 285 million customers across Indonesia. In the third quarter of 2025, the company recorded 3.8% revenue growth and a 29.1% increase in net profit compared to the previous quarter.

“When we take care of the well-being and growth of our employees, they will take care of and strengthen our business. Together, we drive progress and empower Indonesia,” Vikram said.

PHOTO: INDOSAT OOREDOO HUTCHISON

This article was created with AI assistance.