Alodokter, a leading Indonesian health-tech platform, has resolved a conflict regarding layoffs and severance pay with affected employees. The issue, which arose after employees protested over alleged discrepancies in severance calculations, concluded with an amicable agreement ensuring compliance with labor regulations.

The disagreement began when employees questioned the severance compensation offered by Alodokter, claiming it fell below the legal standard. Protesters argued that the company’s proposed package of 0.5 times the standard severance multiplier was insufficient, as regulations typically require a multiplier of 1.0 based on tenure. Alodokter cited financial challenges as the reason behind the initial offering.

After mediation, Alodokter confirmed that the severance packages had been revised to comply fully with applicable laws. Suci Arumsari, President Director of Alodokter, stated in an official release, “All affected employees have received their rightful compensation according to the predetermined standards. The company remains committed to operating transparently and professionally in such matters.”

This resolution followed a series of protests organized by the employees to demand fair treatment. Mediation efforts included input from government authorities and legal advisors to ensure the settlement met statutory requirements.

Alodokter’s resolution demonstrates its commitment to addressing labor disputes responsibly while navigating operational challenges. This case highlights the importance of adherence to labor laws, especially in Indonesia's growing digital economy, where employee rights are increasingly scrutinized.

As the health-tech industry in Southeast Asia continues to expand, companies like Alodokter are under pressure to maintain robust employee relations while balancing financial sustainability. The incident serves as a reminder for businesses to prioritize transparency and fairness, fostering trust among their workforce and stakeholders alike.