PT Telkom Indonesia (Persero) Tbk (Telkom) is strengthening its efforts to accelerate artificial intelligence (AI) adoption in the enterprise sector by emphasizing data readiness and talent development as key requirements.

Telkom Director of Enterprise & Business Service Veranita Yosephine delivered the message during the Danantara Technology Innovation Investment Forum (DTIIF) 2026 at Fairmont Jakarta (27/10).

Speaking at a panel discussion titled "From AI Experimentation to Trusted Enterprise Adoption," Veranita highlighted the importance of preparing data foundations and developing human resource capabilities to support wider AI adoption in businesses.

"To expand AI adoption, there are two important aspects that require attention: the readiness of the data foundation and the development of talent and capabilities. Well-organized data can support the optimal use of AI platforms, while improving human resource skills is an important part of preparing organizations for technological developments," Veranita said.

Telkom Highlights Key Requirements for Enterprise AI Adoption

The panel discussion examined the transition from AI experimentation to trusted implementation in business environments. It also explored the adoption of AI and cybersecurity in Indonesia's enterprise market.

The session was moderated by Hyeonmi Kim from Boston Consulting Group (BCG). Other speakers included Salesforce Indonesia President Director Andreas Diantoro, Ensign InfoSecurity Head of International Business & Commercial Zong Fu Chua, and ITSEC Indonesia Chief Executive Officer Patrick Dannacher.

Data Readiness and Skilled Talent Drive AI Integration

As AI develops, the technology is moving beyond the experimental stage and becoming part of business infrastructure. Its implementation requires a supporting ecosystem that includes connectivity, computing capacity, data centers, and digital security and trust systems.

Well-organized data can help businesses use AI platforms more effectively. At the same time, developing employee skills and capabilities is important to prepare organizations for technological developments.

These elements can support companies in integrating AI into their business processes according to their operational requirements.

Cybersecurity and Digital Infrastructure Support Trusted AI Adoption

Cybersecurity is another important aspect of responsible AI implementation. Reliable systems and protection against digital risks are necessary to build trust in technology use across enterprise environments.

This requirement is increasingly important as AI becomes more integrated into business processes. System reliability and digital protection are therefore essential elements of enterprise AI adoption.

Telkom Solution Strengthens Integrated Digital Capabilities for Businesses

To address these requirements, Telkom continues to strengthen its digital capabilities for business and corporate customers through Telkom Solution.

Its integrated digital solutions cover Connectivity+, AI, Data Center, Cloud Service, and Cyber Security. These services are intended to help companies prepare their digital foundations and integrate AI into business processes in a more structured way, based on their needs across various industries.

Through infrastructure support, data management, security, and talent development, Telkom aims to help businesses optimize AI adoption according to their operational requirements. These elements also support efforts to create business value and strengthen competitiveness and sustainability.

PHOTO: TELKOM INDONESIA

This article was created with AI assistance.

We make every effort to ensure the accuracy of our content, some information may be incorrect or outdated. Please let us know of any corrections at [email protected].