PT Bank Jago Tbk (ARTO) reinforced its position as a technology-based bank embedded in Indonesia’s digital ecosystem while maintaining consistent growth across its business lines in the first quarter of 2026 (27/04).
The bank continues to rely on a collaborative business model, integrating its services within digital ecosystems to support customer needs and drive expansion.
Customer-Focused Innovation Drives Digital Banking Strategy
President Director Arief Harris stated that the company’s success is rooted in innovation that prioritizes customer life needs and ease of access through digital platforms.
“We remain cautious to maintain healthy company performance while seeking opportunities for sustainable growth,” he said.
Strong Capital Ratio Supports Future Expansion
Bank Jago reported a capital adequacy ratio (CAR) of 29.9%, providing room for further expansion.
This allows the bank to develop both conventional and Sharia banking products tailored to retail and MSME segments.
Customer Growth Reaches 19.4 Million Users
At the beginning of 2026, the bank recorded a significant increase in its customer base, reaching 19.4 million users.
Out of this total, 15.2 million are funding customers actively using the Jago Application.
The number of customers increased by more than 3 million compared to the first quarter of 2025.
Third-Party Funds Increase Alongside CASA Dominance
The growth in customers contributed to third-party funds (DPK) reaching IDR 26.4 trillion, reflecting a 23% increase compared to the previous year.
The DPK structure is dominated by current account and savings account (CASA) at 53% (IDR 13.9 trillion), while deposits account for 47% (IDR 12.5 trillion).
Arief Harris stated that the Jago Application has become the main platform for customers to manage and grow their finances comprehensively.
PHOTO: BANK JAGO
This article was created with AI assistance.
We make every effort to ensure the accuracy of our content, some information may be incorrect or outdated. Please let us know of any corrections at [email protected].
Read More

Monday, 27-04-26
