PT Bank Tabungan Negara (Persero) Tbk (BTN) and Indosat Ooredoo Hutchison (Indosat or IOH) signed a memorandum of understanding to initiate a collaboration in digital financial services within an integrated digital ecosystem in Jakarta (16/04).

The partnership is positioned as a strategic move to deliver services that are more practical, relevant, and accessible to the public.

Partnership Aims to Expand Financial Inclusion in Indonesia

According to the companies, the collaboration is intended to support efforts to accelerate financial inclusion across Indonesia.

BTN President Director Nixon L.P. Napitupulu stated that partnering with digital industry players such as Indosat is part of the bank’s strategy to accelerate the transformation of ecosystem-based banking services.

He explained that BTN aims to provide services not only when customers need financing but also as part of their daily financial activities.

Combining Banking Services and Digital Connectivity

The collaboration introduces a model that connects Indosat’s digital reach and connectivity with BTN’s banking service capabilities within a single ecosystem.

This initiative responds to the growing demand for digital and financial services that are easy to access and practical for everyday use.

Nixon said, “With the support of Bale by BTN and connectivity into a broader digital ecosystem, we are optimistic that BTN services will become more accessible, more actively used, and able to create greater added value for the public.”

Strengthening Access Through Daily Digital Ecosystems

Through this initiative, BTN sees an opportunity to expand its interaction points with the public beyond financing needs into various daily financial activities.

The presence of BTN services within partner digital ecosystems is expected to increase access, encourage more frequent usage, and strengthen the bank’s position closer to the digital lifestyle of the community.

Indosat President Director and Chief Executive Officer Vikram Sinha stated that technology should provide real benefits to society.

He noted that the collaboration is an important step to deliver digital financial services that are closer, more relevant, and easier to access through digital ecosystems already used in daily life.

The companies also stated that the collaboration aligns with efforts to accelerate financial inclusion by leveraging the broader reach of telecommunications services compared to formal financial services.

PHOTO: ANTARA/BTN

This article was created with AI assistance.

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