PT Telkom Akses (Telkom Akses), an operating company of PT Telkom Indonesia, has reinforced workplace safety in confined spaces to protect its technicians working underground in manholes, chambers, and narrow channels for Indonesia’s digital network (04/01). Safety is central to all operations in these high-risk areas.

Telkom Akses emphasizes that protecting technicians is essential to the national digital transformation. The company’s confined space safety policies form part of its commitment to occupational safety and sustainable operations.

SOPs and Risk Protocols Ensure Safe Underground Work

Since 13/10/2021, Telkom Akses has implemented Standard Operating Procedures (SOPs) for working in confined spaces, based on Indonesia’s Occupational Safety Law and official HSE guidelines.

The SOP includes hazard identification, oxygen level measurement, personal protective equipment use, and emergency procedures. Every task requires a permit to work approved by competent officers and is supervised by the Health, Safety, and Environment (HSE) team to prevent fatal incidents.

Training and Certification Build Safety Culture

Telkom Akses regularly conducts confined space safety training and certification. From 18–22/08/2025, technicians across all regions attended the Confined Space Safety Certification program to develop technical skills and risk awareness.

Training evaluates technical ability and instills safety culture values, including vigilance, care for colleagues, and workplace responsibility. Telkom Akses ensures that technicians “think safe before acting.”

Integration of Regulations and Operational Controls

The company enforces operational controls that cover safe working mechanisms, risk evaluation, and hazard mitigation. The policies integrate ISO 45001:2018 and Government Regulation No. 50 of 2012, applied across underground infrastructure projects.

Every job begins with risk analysis, gas detection checks, and reporting readiness to the HSE team. Technicians enter confined spaces only after verification of ventilation, communication, and evacuation tools by authorized supervisors.

Confined Space Safety as a Pillar of ESG Strategy

Telkom Akses views confined space safety as part of Environmental, Social, and Governance (ESG) principles. Socially, it protects workers and their families through layered accident prevention. From a governance perspective, procedures are documented, authorized, and monitored to ensure operational accountability.

For Telkom Akses, safety and sustainability are inseparable. Strong confined space safety policies safeguard technicians while supporting Indonesia’s secure and resilient digital network.

PHOTO: TELKOM INDONESIA

This article was created with AI assistance.