Assort Health, a voice AI startup focused on healthcare, has raised $76 million in Series B funding, exclusively reported by Fortune (30/9). The round was led by Lightspeed, with returning investors First Round and Chemistry joined by Felicis, A*, Liquid 2 Ventures, and Quiet. This brings the company’s total funding to $102 million since its launch in 2023.

Voice AI Improves Patient Access Outside Business Hours

For high school teacher Suzanne Grinberg, booking a medical appointment used to be nearly impossible during her workday. But one early morning, she discovered her dermatologist’s new system. “At 5:30 AM, when I was putting on my makeup to go to work, I was able to make my appointment,” she said.

Her doctor had implemented Assort Health, a voice AI tool designed to assist with healthcare scheduling and communication. Founded by Jeff Liu and Jon Wang, the startup focuses on specialty-specific voice agents that operate within the complex framework of healthcare systems.

Tackling Complexity with Custom Voice AI Solutions

Co-CEO Jeff Liu explained why traditional automation tools have struggled in healthcare. “What’s really interesting about our space is that voice AI and LLMs have actually been around for a while,” he said. “But healthcare is so complicated. They have binders, spreadsheets full of these really complicated rules, and that’s prevented automation from helping providers—despite them really needing help.”

Since its founding, Assort has recorded approximately 42 million patient interactions on its platform.

Series B Marks Rapid Growth Since April Funding

Assort raised its $22 million Series A in April, with Term Sheet first reporting that news. Just months later, the company returned with its much larger Series B. Co-founder and co-CEO Jon Wang emphasized that the company’s long-term goal is to shift healthcare from reactive to preventative systems.

“If you know after you get your cortisone injection in your right knee, you need to schedule another appointment three months out, we’re going to have an agent that’s going to be there for you, helping make sure you get your time booked right,” said Wang.

Providers Say the Technology Solves Operational Gaps

For physicians like Dr. Titus Abraham of Annapolis Internal Medicine, Assort's platform addresses a practical issue. “The problem in any business, if you don’t have individuals working at the top of their license, is that you’re leaving money on the table,” he said. “They’re doing things that can be done better by someone else or by a different system…I shouldn’t be signing paperwork or taking calls all day.”

Investor interest has followed this need. Lightspeed partner Galym Imanbayev noted, “The surface area by which technology and AI can impact healthcare [has] dramatically expanded…leading to unprecedented ROI demonstrated tangibly by customers.”

Assort investor and Olympic gold medalist Apolo Ohno added, “The radical speed at which AI is transforming industries right now is not debatable.”

Co-CEO Liu reflected on the motivation behind the platform: “It’s a painful process to get access to care. And when we solve this critical problem in a way patients and providers haven’t seen before, it’s this magical moment.”

PHOTO: X/@ASSORTHEALTH

This article was created with AI assistance.