PT Bank Central Asia Tbk (BCA) hosted its first BCA Data Conference 2025 on Tuesday, June 10, at Hotel Indonesia Kempinski, Jakarta. Carrying the theme “Ignite the Future with AI,” the event demonstrated BCA’s commitment to preparing industries for the rise of artificial intelligence (AI). Around 400 clients attended the panel discussions.

BCA President Director Hendra Lembong said, “BCA Data Conference 2025 with the theme ‘Ignite the Future with AI’ brings together various ideas, experiences, and strategic visions through discussions, sharing sessions, and inspiring presentations. We see how Artificial Intelligence has had a real impact and opened many opportunities across industries, while also bringing challenges that we must address carefully and wisely”.

Expert Panels Explore AI Strategy, Regulation, and Ethics

The conference featured discussions on AI implementation strategies, legal developments in Indonesia, and responsible corporate practices.

Speakers included public and private sector experts such as Aju Widya Sari, Director of Artificial Intelligence and Emerging Technology Ecosystems at the Ministry of Communication and Digital Affairs; Arifin Iskandar, Head of SEA Google Cloud Data Analytics Specialist; Panji Wasmana, Technology Director of Microsoft Indonesia; and Sudarto Unsurlany, Digitalization Head of Petrosea.

BCA’s internal experts also presented insights, including VP of Data Management Adhitya Bhaswara, VP of Data Management Suwandi, and AVP of Data Management Timotius Nico.

AI Governance Takes Center Stage at the Conference

BCA Deputy President Director Armand Wahyudi Hartono emphasized the importance of ethics and regulation in AI deployment.

He said, “BCA Data Conference 2025 is expected not only to introduce the potential and application of AI in the business world, but also to highlight the important issue of AI Governance—ethics, regulations, and policies that form the foundation for responsible AI use".

"We hope this event becomes the beginning of a major step we will take together in addressing the challenges of today’s digital era.”

BCA Showcases Real-World AI Innovations

BCA applies AI in several operational areas, including ATM and CRM refill management, EDC and thermal paper stock prediction, and fraud detection systems.

The bank also uses machine learning in its Digital Valuation for Collateral Appraisal (DIVA) and Natural Language Processing in its Virtual Assistant Chat Banking (VIRA).

In digital security, AI supports biometric features in the myBCA app and account verification during digital account openings.

BCA’s innovation efforts have received recognition, including Best Data Governance in Banking Digital Services at the DataGovAI Summit, Expo & Awards 2018, and a technology award for DIVA at the Brandon Hall Group Excellence in Technology Awards 2024.

PHOTO: BCA

This article was created with AI assistance.