In an era of rapid technological advancement, digitalization has become a crucial pillar in strengthening the foundations of modern governance. It represents not just an adaptation of technology but a strategic step toward establishing a more transparent, inclusive, and efficient government system.

The integration of digital technologies enables faster, more accurate, and integrated administrative processes, significantly improving the quality of public services received by citizens. Appointed as GovTech Indonesia under Presidential Regulation 82/2023, PERURI has partnered with the Electronic Certification Institute of the National Cyber and Crypto Agency (BSrE-BSSN) to host the BE TALK event. The theme, “Big Data and AI for Digital Government Improvement,” took place at the Subono Mantofani Hall, PERURI Jakarta, on October 29.

This event focused on exploring the use of cutting-edge technologies, particularly Big Data and Artificial Intelligence (AI), to enhance the effectiveness and efficiency of public services in Indonesia. This aligns with the vision of President Joko Widodo and Vice President Ma'ruf Amin in creating a digitally-based government.

Farah Fitria Rahmayanti, the Director of Digital Business at PERURI, emphasized that leveraging Big Data and AI can aid decision-making processes and help formulate policies tailored to community needs. As GovTech Indonesia under the name INA DIGITAL, PERURI is dedicated to integrating digital government services focused on the latest technology and a user-centric approach, ensuring that design and development center on user needs and experiences.

During the discussion, Imam Resti M., Head of Governance at BSrE, highlighted three key elements for successful digital transformation: growth mindset, innovation, and teamwork. He noted that fostering an adaptive mindset is vital for sustainable development and creating a culture open to progress. The success of digital transformation relies heavily on synergy and engagement from all stakeholders.

Setiaji, Chief of the Digital Transformation Office at the Ministry of Health, shared insights on the application of digital technology in healthcare. He explained how data can facilitate more precise decision-making that responds effectively to community needs. Setiaji expressed hope for enhanced collaboration between technology and the healthcare industry to achieve better health systems and service quality in the future.

INA DIGITAL, as part of PERURI, underscores the importance of prioritizing user experience in developing digital products and services. This ensures that offerings genuinely meet the needs of the community. Each feature is designed to simplify user access and enhance understanding and utilization of available services.

Median Yuli Hartanto, Head of Government Digital Solution and Service Digital at PERURI, expressed aspirations that the activities would serve as a catalyst for improving the quality of public services in Indonesia. "We hope this initiative encourages the use of technology to address future challenges and marks the beginning of innovative solutions through technology," Median concluded.

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