Indonesia's Ministry of Communication and Digital Affairs (Komdigi) has welcomed a Constitutional Court ruling requiring telecommunications service providers to offer service options that ensure customers can continue using their remaining internet quota. The ministry said it will comprehensively review the ruling before considering regulatory adjustments (24/07).

Minister of Communication and Digital Affairs Meutya Hafid said the government will study the Constitutional Court's decision as the basis for adjusting existing regulations.

"We welcome the Constitutional Court's decision. Today, we have instructed our team to review the implications of the ruling, including whether regulatory adjustments are needed to comply with the Constitutional Court's decision," Meutya said in Central Jakarta on Friday (24/07/2026).

Constitutional Court Requires Protection for Unused Internet Quota

The Constitutional Court recently ruled on a judicial review concerning expired internet quota under Law No. 6 of 2023, which enacted Government Regulation in Lieu of Law No. 2 of 2022 on Job Creation into law and amended Law No. 36 of 1999 on Telecommunications.

Through Decision No. 273/PUU-XXIII/2025, the Court partially granted the petition and declared that telecommunications network and service providers must provide service options that ensure customers' remaining internet quota stays active and can still be used.

The Court also ordered that internet quota already purchased by customers must remain available until it is fully used without any additional charges.

Komdigi Reviews Regulatory Implications

Komdigi stated that it will examine the Constitutional Court's decision comprehensively to understand its implications, including whether adjustments to existing regulations are required.

The ministry said the review will serve as the basis for aligning telecommunications regulations with the Court's ruling.

Court Outlines Consumer Protection Measures

According to the Constitutional Court, consumer protection may be provided through several schemes, including quota accumulation or rollover, extension of the validity period, transfer of benefits, compensation, refunds, or other proportional forms of protection.

The ruling also states that prepaid and postpaid customers who have paid for internet quota but have not fully used it are entitled to protection for the services they have purchased.

Government Commits to Protecting Consumer Rights

Komdigi reaffirmed its commitment to overseeing the implementation of the Constitutional Court's ruling to protect consumers' rights while considering investment sustainability and the quality of telecommunications networks in Indonesia.

"We will ensure that every policy in the telecommunications sector provides legal certainty and protects the interests of the public," Meutya said.

PHOTO: MINISTRY OF COMMUNICATION AND DIGITAL AFFAIRS

This article was created with AI assistance.

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