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Fintech

Bank bjb and GoTo Financial Forge Strategic Digital Banking Services Collaboration with AI KYC Solution

23 Dec, 2025
Bank bjb and GoTo Financial Forge Strategic Digital Banking Services Collaboration with AI KYC Solution

PT Bank Pembangunan Daerah Jawa Barat dan Banten Tbk (bank bjb) has partnered with PT Identitas Anak Bangsa, an AI-based identity verification company under GoTo Financial, to enhance its digital banking services (04/12). The partnership was formalized with the signing of a cooperation agreement to support stronger digital banking operations.

AI-Based KYC Technology Enhances Customer Verification

PT Identitas Anak Bangsa develops AI-driven Know Your Customer (KYC) solutions designed to meet Indonesian market needs. The technology aims to support regulatory compliance, mitigate potential misuse, and strengthen transaction security, while maintaining consumer rights and protection.

Strategic Collaboration Supports Regulatory Compliance and Risk Management

This collaboration is part of bank bjb’s strategy to strengthen prudential banking principles, risk management, and adherence to laws, particularly in KYC, Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF). The AI technology helps improve the accuracy of customer identification, reduces the risk of misuse, and enhances internal control processes without compromising customer rights.

Executives Highlight Commitment to Seamless Digital Experience

Nunung Suhartini, Director of Consumer and Retail at bank bjb, stated, “The strategic collaboration between bank bjb and GoTo Financial, through PT Identitas Anak Bangsa, demonstrates our commitment to providing the best services to our customers. Moving forward, we are open to broader collaboration with GoTo Financial and GoTo in general to deliver faster, more reliable, and accurate banking experiences.”

Sudhanshu Raheja, President Director of GoTo Financial, added, “We are fully committed to supporting bank bjb in providing a seamless digital experience for customers. This collaboration shows how financial technology and banking can work together to deliver modern and reliable digital financial services to all segments of society.”

Driving Inclusive and Innovative Financial Ecosystem in West Java and Banten

Through this partnership, bank bjb emphasizes its commitment to delivering reliable, efficient, and easy banking services, especially in West Java and Banten. The collaboration also supports the development of an inclusive and sustainable national digital financial ecosystem, benefiting the wider community.



PHOTO: BANK BJB

This article was created with AI assistance.

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