PT NETA Auto Indonesia is continuing its expansion into the Indonesian electric vehicle (EV) market.

The company currently operates 10 3S (Sales, Service, Spare Part) dealerships across several cities, including Tebet, Pos Pengumben, Pluit, and Bekasi in the Jabodetabek area, as well as in Bandung, Medan, Pekanbaru, Sukabumi, Makassar, and Manado.

The company plans to further expand by opening new dealerships in strategic cities such as Semarang, Solo, Surabaya, Yogyakarta, Bali, Lombok, and several areas in Kalimantan.

Managing Director of PT NETA Auto Indonesia, Mr. Zhu Wenbin, emphasized the company's commitment to the Indonesian market, “NETA in Indonesia continues to operate normally, with guaranteed after-sales services. We are also expanding our plans by adding new dealer networks in various cities in Indonesia, which demonstrates our commitment to delivering quality electric vehicles to the public.”

After-Sales Service and Warranty Programs

NETA’s commitment to customer service is evident in its after-sales offerings.

The company provides a free spare parts and service program for up to 50,000 km or 5 years (whichever comes first) with the purchase of the NETA V-II and NETA X electric vehicle models.

NETA also offers a Lifetime Warranty on three key components: the high voltage battery, drive motor, and motor control unit for purchases made until December 31, 2025.

Furthermore, NETA has formed a strategic partnership with Otoklix, a leading integrated automotive service provider, to ensure reliable after-sales services across Indonesia.

This collaboration aims to make premium after-sales services easily accessible to NETA customers.

NETA’s Trade-In Deals to Attract New Customers

In May 2025, NETA launched its NETA Trade-In Deals promotion, allowing potential customers to trade in their old cars for up to IDR 20 million in discounts on the NETA V-II and NETA X models.

This offer is available at all official NETA dealerships, helping to make electric vehicles more accessible to a wider audience.

Enhanced EV Ownership Experience

NETA continues to enhance its customer experience by offering free home charging installation for NETA owners.

This initiative ensures that customers can conveniently charge their vehicles at home.

Additionally, NETA provides 24/7 emergency roadside assistance (ERA) and a free 24/7 hotline service to address any concerns or issues that may arise while on the road.

PHOTO: DEALERNETA.ID

This article was created with AI assistance.