Indonesia’s Financial Services Authority (OJK) has introduced a QR code system for the registration certificates (STTD) of insurance and reinsurance brokers to improve industry integrity and consumer protection in Jakarta (04/05).

The initiative is part of OJK’s ongoing efforts to drive reform and innovation in the insurance sector.

OJK Chief Executive for Insurance, Guarantee, and Pension Fund Supervision, Ogi Prastomiyono, announced the development during the official launch event.

"This QR Code is not only a verification tool, but also an instrument to enhance trust in the industry. This registration is also expected to change behavior in the insurance industry, where all parties must be responsible in accordance with their respective professions and certifications. This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently,"

he said.

Real-Time Verification Enhances Consumer Protection

The QR code-based STTD enables faster, easier, and real-time verification of broker identity and registration status.

This system increases information certainty, reduces the risk of engaging with unregistered entities, and supports more effective supervision.

The use of QR codes is expected to strengthen trust across the insurance industry.

Increasing Broker Numbers Highlight Need for Oversight

The role of insurance and reinsurance brokers continues to grow as they connect protection needs with market capacity.

As of March 31, 2026, OJK recorded 560 registered insurance brokers and 105 registered reinsurance brokers holding STTD.

This growth highlights the importance of strengthening governance and supervision in the profession.

SPRINT System Streamlines Registration Process

OJK has simplified the broker registration process through its integrated system, Sistem Perizinan dan Registrasi Terintegrasi (SPRINT).

Previously conducted through multiple systems and manual steps, the process is now fully digital and end-to-end within a single platform.

This change improves efficiency, strengthens data integration, and supports automated issuance of STTD numbers.

Policy Aligns with Financial Sector Regulations and Roadmap

The QR code implementation aligns with the Insurance Roadmap 2023–2027, which aims to create a healthy, efficient, and integrity-driven industry.

It also supports consumer protection and economic growth through stronger financial inclusion and stability.

The policy follows Law No. 4 of 2023 on Financial Sector Development and Strengthening and OJK Regulation No. 24 of 2023 regarding licensing and institutional arrangements for insurance and reinsurance brokerage firms.

PHOTO: OJK

This article was created with AI assistance.

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