In response to the growing importance of data protection amid rapid digital transformation in the healthcare sector, PT Administrasi Medika (AdMedika), a subsidiary of PT Telkom Indonesia (Persero) Tbk, and PT CMS Duta Solusi, a subsidiary of BPJS Kesehatan, signed a strategic memorandum of understanding on 19 August 2025 in Jakarta.

The agreement highlights both companies' commitment to strengthening governance, risk, and compliance (GRC) in accordance with the Financial Services Authority (OJK) Circular Letter on data governance and protection.

The collaboration is founded on regulatory compliance, emphasizing transparency, security, and consent-based data usage within defined regulatory boundaries.

Collaboration Focused on Digital Healthcare and Claim Optimization

The partnership aims to explore various strategic opportunities, including data insight utilization, the development of healthcare service solutions, and optimization of the claims process.

Both parties are committed to driving innovation while ensuring consumer protection, fraud prevention, and operational efficiency.

Dian Prambini, President Director of AdMedika, stated, “This collaboration is a strategic step to strengthen data governance and expand digital innovation in healthcare. Supported by AdClaim technology and the TelkomGroup ecosystem, we are committed to delivering safer, more efficient, and value-added services for all partners and the public.”

AdMedika’s Network and CMS Duta Solusi’s System Capabilities

As part of Telkom’s B2B Digital Health ecosystem, AdMedika serves as a digital Third Party Administrator (TPA) with the largest healthcare provider network in Indonesia, connecting with over 8,000 providers for insurance claim services.

One of its notable innovations is AdClaim, an integrated digital claims system that supports faster, safer, and more transparent claims processing.

PT CMS Duta Solusi focuses on solutions in Business Edu Tech, Man Power Provider, and IT Solutions.

Its services include hospital information systems (SIMRS), learning management systems (LMS), digital payment platforms, and claims reconciliation, contributing to a more efficient and integrated national healthcare service ecosystem.

Shared Vision for an Integrated National Health Ecosystem

AdMedika and PT CMS Duta Solusi have aligned their vision to develop an integrated, competitive, and sustainable digital health ecosystem in Indonesia.

This collaboration is expected to bring real benefits to insurance participants, healthcare providers, and insurance companies through faster claims processing, increased operational efficiency, improved service transparency, and protection against potential fraud.

PHOTO: TELKOM INDONESIA

This article was created with AI assistance.